sandy lin 15/f,tower2 ,bright china,building1,beijing.

objective:

to contribute developed customer relations and administrative skills to a challenging in a hotel.

summary of qualifications:

developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

detail-and goal-oriented.

function well in high-stress atmosphere.

knowledgeable on both eeco and aptec computers systems.

career history

1992-present the oliver hotel,whitewater,ks

hotel clerk

resolved guests needs.controlled reservation input utilizing eeco computer system.handled incoming calls.maintained daily reports involving return guests，corporate accounts,and suite rentals.inspected rooms.

1988-1991 walden hotel,walton,ks

hotel clerk

trained personnel.handled telephone,international fax and telex bookings.maintained daily and monthly reports tracking demands and guaranteed no-show billing.utilized aptec computer for inputting group booking and lists.

1986-1987 walden hotel,walton,ks

sales associate

assisted customers.maintained stock.opened/closed shop.tracked best selling novels,and made recommendations to customers.

1983-1985 bethel college,north newton,ks

secretary

responsible for general clerical duties.resolved inquiries.assisted in locating guest speakers.

education

bethany college,lindsborg,ks

bachelor of science;sociology,1983

preferences

furnished upon request.

candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.

education is de-emphasized because candidates work history is strong.